If you viewed your credit card statement and it said
next to the charge then your credit card was used to purchase a subscription to
a membership based web site. The "descriptor" on your credit card statement is often
different than the name of the web site that you joined. Please use our “credit
card item finder” tool to research what the charge on your statement is for. You
may also call the toll-free number (888) 298-9543.
If you would like to look up your membership or credit card item please use our
Credit Card Item Finder. If you would like to cancel
your recurring membership please use our Cancel Membership Form.
You can also call (Contact Us) our customer service
representative Monday - Friday from 9 am until 5 pm EST. If you
call during the hours of operations and do not receive a live person all representatives
are busy and you may leave a message, call back, or use our Customer Support Form.
You may also call off hours and leave a message and our dedicated team will resolve your issue and get back to you promptly.